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1. OWNERSHIP OF THIS WEBSITE

Roche Technical Services 
Social address: C/ Bronce, 18
Location: Collado Mediano
Province: Madrid
PC.: 28450
C.I.F.: B72262488
Phone number: 914 883 128
E-mail: info@rocheservicios.com

Purpose:

Provision of engineering services, industrial refrigeration maintenance facilities, heating, and air conditioning systems, as well as wholesale and retail trade of hardware, plumbing, heating, and industrial refrigeration machinery and appliances.

Legitimation

Legal Obligation, Contractual Relationship, and Consent

 Target group

No data will be passed on to third parties unless legally obliged to do so. No international transfer of data will take place

 Rights

Access, rectify and delete data, as well as other rights, as explained in the additional information

Data origin

From the interested people

Additional Information

You can see additional and detailed information about how we treat your data in the Privacy Policy

2. OBJECT.

The Website provides users of the same access to information and services provided by Roche Technical Services to those persons or organizations interested in them.

3. ACCESS AND USE OF THE WEB.

3.1. Free access and use of the web.

Access to the Website is free for users of the same.

3.2. User registration.

 In general, access to and using the Website does not require prior subscription or registration of users.

4. WEB CONTENTS

The language used by the owner of the Website will be in Spanish and English. Roche Technical Services is not responsible for the lack of understanding of the language of the Website by the User, or its consequences.
Roche Technical Services may modify the contents without prior notice and delete and change these within the Website, as the way they are accessed, without any justification and freely, not responsible for the consequences that they may cause users.
It is forbidden to use the contents of the Website to promote, hire, or disseminate advertising or information about yourself or others without the authorization of Roche Technical Services. It is also forbidden to send advertising or information using the services or data made available to users, regardless of whether the use is free or not.
The links or hyperlinks that incorporate third parties in their websites, directed to this site, will be for the opening of the entire Website, and may not express, directly or indirectly, false, inaccurate, or misleading, or incur unfair or illegal actions against Roche Technical Services.

5. LIMITATION OF LIABILITY

Both the access to the Website and the unconscious use that may be made of the information contained therein is the exclusive responsibility of the person making it. Roche Technical Services shall not be liable for any consequences or damages arising from such access or use. Roche Technical Services is not responsible for security errors, which may occur or for any damage that may be caused to the User’s computer system (hardware and software), or the files or documents stored therein, as a result of:

  • The presence of a virus in the User’s computer that is used for the connection to the services and contents of the web,
  • A malfunction of the browser,
  • The use of non-updated versions of it.

Roche Technical Services is not responsible for the reliability and speed of the hyperlinks incorporated into the Website to open others. Roche Technical Services does not guarantee the usefulness of these links, nor is it responsible for the content or services to which the User may have access through these links, or for the proper functioning of these websites.
Roche Technical Services shall not be liable for any viruses or other software that may damage or impair the User’s computer systems or equipment when accessing its Website or other websites that may be accessed via links from this Website.

6. USE OF “COOKIE” TECHNOLOGY.

The Website does not use its cookies, only those that apply measurement systems such as Google Analytics.
A cookie is a small piece of text that the websites you visit send to your browser. It allows the Website to remember information about your visits, such as your preferred language and other options, making your next visit easier and more useful. Cookies play a significant role, as, without them, the use of the web would be a much more frustrating experience.
Google Analytics is the analysis tool that helps Websites and application owners understand how visitors interact with their properties. This tool may use cookies to collect information and provide website usage statistics without personally identifying Google visitors. The main cookie used by Google Analytics is “_ga.”

7. INTELLECTUAL AND INDUSTRIAL PROPERTY.

All industrial and intellectual property rights of the Website and its contents are the property of Roche Technical Services. Any use of the Website or its contents must be exclusively private. It is solely reserved for any other use involving copying, reproduction, distribution, processing, public communication, or any other similar action, all or part of the contents of the Website, so that no user may carry out these actions without the prior written permission of Roche Technical Services.

8. PRIVACY AND DATA PROTECTION POLICY

Roche Technical Services guarantees the protection of all personal data provided by the User on this Website and, in compliance with Law 15/1999 of December 13 on the Protection of Personal Data, in the RD 1720/2007 of December 21.
All personal data provided to Roche Technical Services will be treated by the latter following Organic Law 15/1999 of December 13 on the Protection of Personal Data and RD 1720/2007 of December 21 and will be included in the corresponding register and maintained under the responsibility of the Data Controller.
Roche Technical Services respects current legislation on personal data protection, user privacy, and the secrecy and security of personal data, following the provisions of applicable data protection legislation, specifically Regulation 2016/679 of the European Parliament and Council of April 27 2016, adopting the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided, taking into account the state of technology, the nature of the data and the risks to which they are exposed.

I. Who is responsible for the processing of your data?

This privacy policy (in the future the “Privacy Policy”) applies to all personal data that the User provides to Roche Technical Services is the owner of this Website (in the end the “Website”), with registered office at C / Bronce, 18 28450 Collado Mediano and C.I.F. No. B72262488 and whose main activity is the provision of engineering services, industrial refrigeration maintenance facilities, heating, and air conditioning systems, as well as wholesale and retail trade of hardware products, plumbing, heating, and industrial refrigeration. For this Privacy Policy, “User” shall mean any individual interested in the products and services that Roche Technical Services offers through its Website.

Roche Technical Services will request, before the provision of personal data, the User’s express consent to this Privacy Policy, when necessary, and to any other aspect that requires the User’s prior authorization.

The User will be able to put in touch with us through the e-mail info@rocheservicios.com data protection.geration equipment and machinery.

 

II. For what purpose do we process your data?

The User is at this moment informed that Roche Technical Services would process the personal data for the purposes indicated below, to the extent that there is a legal basis for each processing as explained below:

(a) To guarantee the User access to and use of the Website and to manage, study, and resolve queries.
(b) To facilitate the relationship of the User with Roche Technical Services and, where appropriate, the hiring of a service.
(c) Inform the User by any means, including sending commercial communications and commercial prospecting at the e-mail address that the User may provide to Roche Technical Services of documentation about the Company, its activities, products, and services as documentation of various kinds.
(d) To operate legal obligations with different Administrations and public Institutes.

Unless expressly indicated otherwise, it is mandatory to provide all Personal Data that is requested without which it is not possible to provide information about the activities and services of Roche Technical Services.
The data are collected to make possible the information on the services of Roche Technical Services. If the User has given his express consent, the data may also be used to send him commercial information about Roche Technical Services.

III. What is the legitimacy for the treatment of your data?

The legal basis for the processing of the data for a) and b) is the need for the execution of a contract to which the interested party is a party or for the application of pre-contractual measures at the request of the interested party, in c) is the consent requested from the User in the corresponding form and d) is the legal obligation.
If the data are necessary to respond to a query or manage the recruitment of a product and service if not incorporated in a comprehensive manner that is required, it is warned that it may not be possible to perform this adequately.
Roche Technical Services will collect your data and process the essential for the purposes accessed.
Under no circumstances will Roche Technical Services give up, exploit this data or use it for any other purpose than expressly stated here.
The User may voluntarily provide additional information to customize the service. The decision to provide such information is exclusively the User’s own, and he/she must give his/her express consent for its use and may revoke this consent at any time.

IV. How long do we keep your data?

Roche Technical Services will keep the User’s data during the contractual relationship with the User and, in any case, for a maximum period of two years from the last time the User has interacted with Roche Technical Services or until the User revokes the consent, without prejudice to the conservation that may be necessary for the formulation, exercise or defense of potential claims and if permitted by applicable law during the periods of limitation of legal actions, and established in the current regulations applicable after the end of the contractual relationship. Once the period above of time has expired, the Company undertakes to cease the processing of all its data, as well as, if applicable, to block them in the corresponding Company databases duly.

V. Security and integrity of personal data. Who has access to your data?

We establish the security levels required for our employees to preserve the protection and integrity of the data of our customers and stakeholders. This Policy aims to adopt actions to protect the four essential components of security applied to information:

  • Confidentiality: We allow access to the data and our systems only to those duly authorized following the “principle of the necessity of use.”
  • Integrity: We preserve the accuracy of the information and designs against any alteration, loss, or destruction, whether accidental or fraudulent.
  • Availability: We establish the necessary mechanisms so that the information and systems can be used in the form and time required.
  • Auditability: We facilitate that any action or transaction can be univocally related, assuring the fulfillment of crucial controls established in the corresponding regulations.

In addition to the above, the User understands that Roche Technical Services may transfer or communicate personal data to meet its obligations to the Public Administrations in cases where this is required following the legislation in force at any given time and, where appropriate, also to other bodies such as State Security Forces and Bodies and to judicial bodies.
The security of your data is essential to us. We have designed a continuity plan to minimize any contingency that could affect the provision of services could have on our clients.
We will make use of the appropriate resources to investigate security breaches that endanger the privacy of our clients and stakeholders, ensuring that the proper corrective measures are implemented. We will keep a record of security incidents available to local supervisory authorities.
We will inform our clients of those relevant cases in which the loss, misuse, or disclosure of information has been caused by a breach in the security of the Company’s systems and networks or derived from an internal technical decision or action. In these cases, we will inform our clients about the corrective actions taken and give the appropriate recommendations to protect their interests.

VI. What are the rights of the users?

Roche Technical Services informs the User about the possibility of exercising, free of charge, the rights of access, rectification, opposition, suppression, portability, and limitation of the treatment, as well as to reject the automated treatment of personal data using a written and signed request addressed to the following address: info@rocheservicios.com or the social address of Roche Technical Services indicating your contact details and the reference: “Data Protection.” Exercise rights LOPD,” which must contain: your name and surname, photocopy of your I.D. (passport or another valid document that identifies you), request in which the right is specified, address for notification purposes, date and signature.
The User has the right to object to the processing of his data for promotional purposes for the reception of commercial communications by merely notifying Roche Technical Services of his wish. To this end, the User may address his request through the procedure described in the preceding paragraph. Also, the User may cancel the receipt of commercial communications as provided in each commercial communication.
In addition to the rights mentioned above, the User shall be entitled to withdraw the consent given at any time through the procedure described above, without such withdrawal of consent affecting the legality of the treatment before the departure thereof. Roche Technical Services may continue to process the User’s data to the extent permitted by applicable law.
Roche Technical Services reminds the User that he can file a complaint with the Spanish Data Protection Agency.

VII. Data quality

Roche Technical Services warns the User that, except in cases of legally constituted and accredited representation, no User may use the identity of another person and communicate their data, so the User must always bear in mind that he can only provide personal data corresponding to his own identity and that they are adequate, relevant, current, accurate and correct. For this purpose, the User shall be solely responsible for any damage, direct and indirect, caused to third parties or Roche Technical Services by using personal data of another person, or their data when they are false, erroneous, not current, inadequate, or not relevant.
The User who communicates the data of a third party will be responsible to the latter for the obligation to provide information when the personal data has not been collected from the interested party itself, and for the consequences of not having informed him/her and, if applicable, obtained his/her consent.
If the User provides any personal data of third parties, you agree to inform these persons in advance of the intention to communicate their data to Roche Technical Services and to obtain their prior express written consent for such data processing and any purposes for which they were to be treated, being the User responsible otherwise.

The User is, in principle, the only source of information of his data, so Roche Technical Services requests that, to keep your data updated and updated at all times following the principles of Regulation (U.E.) 2016/679 of the European Parliament and Council of April 27 2016, concerning the protection of individuals about the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (RGPD), please notify any change in this to the registered office of Roche Technical Services or by e-mail: info@rocheservicios.com
Users are reminded to update their data, and it is necessary to prove their identity by providing a photocopy of their I.D. card or equivalent document.

The categories of data that are treated are:

  • Identification data
  • Postal or electronic addresses
  • Commercial information

The Company will NOT make automated decisions, profiles, or logic applied to your data. Only by informing you previously and with your consent, will transfer your data to third parties, if necessary, to achieve the purpose of treatment.

VIII. Security Measures

In the collection and processing of data, the necessary technical and organizational measures will be taken to guarantee the security of the Personal Data and to avoid its alteration, loss, processing, or unauthorized access, taking into account the state of the technology, the nature of the data provided and the risks to which it is exposed, whether they are the result of human action or the physical or natural environment.

IX. Modification of the Privacy Policy

Roche Technical Services may modify its Privacy Policy following applicable law at any time. In any case, we will inform you of any modification of the Privacy Policy that has a relevant impact on your privacy and data protection law. If the applicable regulation requires it, we will give you the possibility to give your consent again.

Roche Technical Services guarantees the protection and confidentiality of personal data of any kind provided by our client companies following the provisions of Law 15/1999 of December 13 on the Protection of Personal Data.

All data provided by our client companies to Roche Technical Services or its personnel will be included in an automated personal data file created and maintained under the responsibility of Roche Technical Services, which is essential to provide the services requested by users.

The data provided will be treated according to the Regulation of Security Measures (Royal Decree 1720/2007 of December 21); in this sense, Roche Technical Services has adopted the levels of protection that are legally required and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties. However, the User must be aware that security measures on the Internet are not impregnable. If the User considers it appropriate to transfer his or her data to other entities, he or she will be informed of the data transmitted, the purpose of the file, and the name and address of the transferee, so that he or she may give his or her unequivocal consent in this regard.

In compliance with the provisions of the RGPD, the User may exercise their rights of access, rectification, cancellation, and opposition. To do so, you must contact us at info@rocheservicios.com

9. APPLICABLE LEGISLATION AND COMPETENT JURISDICTION.

This Legal Notice shall be interpreted and governed following Spanish law. Roche Technical Services and users, expressly waiving any other jurisdiction that may apply, submit to the courts of the User’s home for any dispute that may arise from access or use of the Website. If the User is domiciled outside Spain, Roche Technical Services, and the User, expressly waiving any other jurisdiction, submit to the courts of the domicile of Roche Technical Services.